Q1: How can I get a discount?
We offer competitive pricing from the start. Discounts are available based on minimum order quantities. We also launch seasonal promotions and coupons for our regular customers.
Q2: What is the estimated shipping time?
RTS (Ready to Ship) products are typically shipped within 15 days after full payment. For customized orders, the lead time is approximately 45 days after receiving the deposit.
Q3: Which shipping methods do you use and what are the delivery times?
We choose transportation based on order volume. Express (UPS, DHL, TNT, FEDEX) takes 7-10 days. EMS takes 10-15 days, and sea freight typically ranges from 45-60 days.
Q4: What customization options are available?
You can customize various aspects including product color, logo branding, specific shapes, and specialized packaging. Please share your detailed requirements with us.
Q5: Can I arrange a factory visit?
Yes, you are welcome to visit our facilities at any time. We can also assist with transportation from the airport or station upon your arrival.
Q6: What is the warranty on these LED bollards?
The products come with a standard 3-year warranty, ensuring long-term reliability for your outdoor lighting projects.