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Frequently Asked Questions
May I have a sample order?
Yes, sample order is available.
What about the lead time?
The lead time of sample is 5-7 days. The delivery time of order is 15-20 days.
Do you have any MOQ limit for orders?
Yes, the MOQ limit is according to different items.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Do you offer guarantee for the products?
Yes, we provide a 5-year warranty for our products.
Is technical support available?
Our team of experienced designers provides professional lighting solutions and technical guidance for various scenarios.
Lukas Lighting
